Policies

Policies

IDENTIFICATION
You must have a picture ID and your credit card available at the beginning charter so the chauffeur may verify all contract information.

SMOKING
Most of our vehicles are non-smoking. If smoking occurs in a non-smoking vehicle the charter will be terminated and no-refund will be issued. A $300 fee will be assessed for each cigarette burn. If you require a smoking vehicle please let us know at the time you book your charter and we will attempt to accommodate you. Otherwise, you will be sent a non-smoking vehicle and these terms and conditions will apply.

MOTION SICKNESS
There is a $200.00 clean up fee for motion sickness plus any additional cost due to “down time” such as loss of business.

DAMAGES
The client will be charged for any damages that are caused by him/her and/or their guest. This also includes the loss of business because of “down time” for repairs.

OVERAGE
If charter runs over the scheduled end time an additional hour will be assessed with payment due at the beginning of that hour. Rates are in hour increments (minimum). If you feel that your charter may go over please notify your chauffeur as soon as possible. Chauffeurs will handle several assignments through the course of the day. Your vehicle may be scheduled for another charter at the end of yours, thus making your vehicle unavailable for any additional hours for you. The chance of making other arrangements in your favor will increase the earlier you make your chauffeur aware.

PERSONAL ITEMS
Black Tie Car Services is not responsible for any articles left in the vehicle. Be sure to double check your vehicle at the end of your charter.

CHAUFFEUR’S DISCRETION
The charter may be cancelled at any time, at the chauffeur’s discretion, if the client and/or guests become unruly or belligerent.

RETAINERS
The charter may be cancelled at any time if one or more terms and conditions of this contract are breached. No refunds will be given for any charter that is terminated for any of these reason.

ALCOHOL
Black Tie Car Services not permitted to provide any alcoholic beverages to our clients- even those of legal age.

Request Info in our contact page

Do you have specific questions or comments? If so, submit the following inquiry form and we will respond to your message as soon as possible.

Black Tie Car Services Website Privacy Policy

Overview

The following Privacy Policy explains how BlackTieCarServices.com. (“Black Tie Car Services or AVM Transportation LLC.,”) gathers and uses personal information that is provided by our customers. Our Privacy Policy may change from time to time and Black Tie Car Services reserves the right to change or modify our Privacy Policy at any time with or without notice.

Black Tie Car Services Executive Services is committed to safeguarding your privacy. We do not share customer information in ways different from what is disclosed in this statement.

If you have any questions or concerns over the Black Tie Car Services Privacy Policy, please feel free to contact info@BlackTieCarServices.com.

By accessing a Black Tie Car Services website, you agree to our current Terms of Use.

Site Registration

Black Tie Car Services registration form may require users to provide basic contact and demographic information. We use or may use your contact information (such as email address) from the registration form to send you newsletters and occasional information about our services and affiliates/partners, inform you if you are the potential winner of a contest or promotion, personalize your experience with Black Tie Car Services, or investigate cases of suspected fraud or abuse. You may opt-out of receiving future communications; see the Opting-Out of Further Communications section below.

In the future, in order to customize your experience with our emails, we may receive a confirmation when you open email from Black Tie Car Services if your computer supports such capabilities. Clicking on a link in a Black Tie Car Services email may also be tracked on a per user basis to allow us to present content, which closely matches your interests. Demographic and profile data (such as state, zip code, age, or gender) may be used to customize your experience at our site or in our email newsletters, showing you content and advertising that may best suit your needs. This information is shared with advertisers and other third parties on an aggregate basis only. Individual user click behavior is never shared with advertisers and partners.

If, in the future, you enter Black Tie Car Services via a reward or incentive program, Black Tie Car Services may share your email address with the program through which you entered Black Tie Car Services to ensure you are credited with your incentive. You may also register for Black Tie Car Services and/or specific Black Tie Car Services Executive Services’ news at web sites operated by our affiliates. These third parties may share contact, demographic or profile data that you voluntarily provide during the registration process with Black Tie Car Services. This Privacy Policy does not bind sites that collect information on behalf of Black Tie Car Services, and Black Tie Car Services is not responsible for the privacy practices or the content of such web sites.

To better serve you, we may also store information you present to us via email or telephone communications with Black Tie Car Services Customer Care representatives. This information is or may be used in the same manner as information directly collected using Black Tie Car Services registration form. We may also use information you provide us via email or telephone to pursue the matter for which you contacted us. We also may obtain information from you in our online forums. This information may not be disclosed except as consistent with Terms of Use.

In order to better communicate with registered users about their registration status, we may acquire information about users from third-party sources, including but not limited to a users mailing address. The information collected will only be shared, if at all, on an aggregate basis only with our affiliates.

Email Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from Black Tie Car Services if your computer supports such capabilities.

Data Sharing

We will share aggregated demographic information with our affiliates and advertisers. This is not linked to any personal information that can identify any individual person.

Black Tie Car Services may use third parties to perform certain tasks such as package delivery. Personal information may be provided to these agents as is necessary to perform their functions.

Our affiliates with third-party companies to provide services to Black Tie Car Services users. When you sign up for one of these services, the information you provide in signing up for the service is shared with the third party and is protected in accordance with the third party’s Privacy Policy.

In the future, we may host content on behalf of certain other web site partners. These pages will be identified as they have the navigation of the partner site. Information collected on these pages may be shared with the partner site. These pages, and any information shared with the partner site, are subject to the Privacy Policy of the partner site. Occasionally, we may participate in reward programs. In order to properly credit you for your reward, we may share basic customer information with the reward-giver.

Sweepstakes, Surveys, and Order Forms

Black Tie Car Services occasionally runs sweepstakes, hosts online surveys, or uses order forms on our web site in which we ask for contact and demographic information. Participation in sweepstakes and surveys and usage of order forms is completely voluntary and the user therefore has a choice whether or not to disclose this information. We use or may use your contact information (such as email address) from your sweepstakes entry, survey registration, or order form to inform you if you are the potential winner of a contest or promotion, personalize your experience with us, send you newsletters (should you opt-in for these newsletters) and occasional information about our services or partners, or investigate cases of suspected fraud. You may opt-out of receiving future communications; see the Opting-Out of Further Communications section below.

Demographic and profile data (such as zip code, age, or gender) may be used to customize your experience at our site, showing you content and advertising that may best suit your needs. This information is shared with advertisers and other third parties on an aggregate basis only. In the event that our affiliates with a third party to run a sweepstakes, we may share demographic and profile data with such third party only as indicated in the official sweepstakes rules.

Tell-a-Friend and Email This Deal

Black Tie Car Services may, from time to time, offer services to allow our users to send information about our site to their friends. If a user elects to use such service for informing a friend about our site, or elects to use our other services to inform a friend about information on our site, we will ask them for the friend’s email address. We will automatically send the friend a one-time email inviting them to visit our site. We store this information for the purpose of sending this one-time email and investigating suspected fraud.

Under 18 Years Old

Black Tie Car Services and its affiliated sites do not knowingly collect, maintain or use personal information from our websites about children under age 18. Children under the age of 18 may not participate in any online activities on Black Tie Car Services Executive Services’ web sites. If a child whom we know to be under age 18 sends personal information to us online, we will only use that information to respond directly to that child, notify parents, or seek parental consent.

IP Addresses

Black Tie Car Services uses IP addresses to analyze trends, administer our web site, and help diagnose problems with our servers. IP addresses are also used to gather broad demographic information and to prevent, investigate, and take actions in the case of suspected fraud or abuse.

Web Analytics

Black Tie Car Services uses a web analytics company to track and generate reports on visitor use of BlackTieCarServices.com. We use the web analytics company to analyze visitor activity so that we may better understand how visitors make use of our site, and so that we may better tailor content to meet our visitors’ needs. This data may include individual visitor click behavior. However, no personally identifiable information is shared with the web analytics company. Although our web analytics company logs the information coming from Black Tie Car Services on our behalf, we control how that data may and may not be used. Visitors who wish to opt-out of this website analysis tool may do so.

Cookies

A cookie is a small piece of data that a web server places on a user’s computer. Black Tie Car Services employs the use of cookies to ensure that you do not see the same ad repeatedly, to track marketing promotions, to estimate and report audience size and traffic, and to customize and personalize your experience at BlackTieCarServices.com.

Furthermore, Black Tie Car Services may, from time to time, use outside media companies to display advertisements on our site. These ads may contain cookies, which are collected and tracked by the outside media company. Black Tie Car Services has no access to or control over these cookies.

Most web browsers provide users the ability to limit the use of cookies by allowing users to adjust privacy settings. If a user has their cookies disabled, Black Tie Car Services will still be accessible, however some sections of the web site will not perform as well as they normally would with cookies enabled.

Links to Other Sites

BlackTieCarServices.com contains links to other web sites. We are not responsible for the privacy practices or the content of such web sites. We encourage you to be aware when you leave our site and to read the privacy statements of every web site that collects personally identifiable information.

Security, Fraud, and Abuse

This site has no 100% security measures in place to protect the loss, misuse, and alteration of the information under our control. Black Tie Car Services regularly reviews these measures to better protect users. Occasionally information may be provided to Black Tie Car Services fraudulently or by an individual unauthorized to provide such information. Black Tie Car Services may use all information it collects for reasonable investigation and prosecution of suspected fraud and/or abuse. Black Tie Car Services may provide all information it collects to third parties as necessary to comply with law enforcement requests or other legal requirements.

Black Tie Car Services does not ensure or warrant the security of any information transmitted to us over the Internet.

Opting Out of Further Communications

BlackTieCarServices.com users may opt out of receiving future Black Tie Car Services communications or update their personal information. To opt out of future communications from Black Tie Car Services affiliates, please contact us directly.

Service and Affiliates Updates

We may send our users service and affiliates announcements from time to time. Users are not able to unsubscribe from service announcements, which contain information about our services and affiliates, without opting-out of all Black Tie Car Services emails. You may opt-out of receiving future communications.

We communicate with our users to provide requested services and in regards to issues relating to their account via email, telephone, or postal mail.

Notification of Changes

If at any point we decide to share personally identifiable information to third parties FOR REASONS NOT OUTLINED IN THIS PRIVACY POLICY, we will notify our users by way of an email or post such informations on WHAT’S NEW page of this site, so that users are made aware. Users will have a choice as to whether or not we use their information in this different manner.

Black Tie Car Services Executive Services’ services

BlackTieCarServices.com is a services managed by Black Tie Car Services Executive Services. Black Tie Car Services Executive Services from time to time may compare, merge or append information collected on BlackTieCarServices.com with data from one or more other sites managed by Black Tie Car Services Executive Services. Similarly, information you provide on other Black Tie Car Services Executive Services managed sites may be compared, merged or appended to information you provide via BlackTieCarServices.com.

If you have any questions about this Privacy Policy or your dealings with Black Tie Car Services, please contact us: